Cookie Policy

Cookie Policy

This Cookie Policy explains how ESSENCE of SULPHUR (“we”, “us”, “our”) uses cookies and similar technologies on essenceofsulphur.com. Please read it together with our Privacy Policy.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the site work, remember your choices, show us how the site is used and, where you agree, support marketing. “Similar technologies” include pixels, tags and local storage.

2. Types of cookies we use

Our store is powered by Shopify, which sets cookies that the shop needs in order to work. We also use cookies from other providers for analytics, marketing and extra features.

•        Strictly necessary cookies: keep your basket and checkout working, keep you signed in, remember your country and currency, and help protect the store against fraud. These cannot be switched off. Examples: Shopify cart, checkout, session, localisation and security cookies.

•        Analytics and performance cookies: show us how visitors use the store, such as pages visited, how people find us and which products are popular, so we can improve it. We use Google Analytics (provided by Google), which sets cookies such as _ga and _ga_ followed by an identifier, and Shopify’s own analytics. Used only with your consent where the law requires it.

•        Functional and preference cookies: remember choices such as your language, and support features like product reviews and our scalp and hair routine finder.

•        Marketing and advertising cookies: used only with your consent, to measure our marketing, support our email newsletter and show relevant ads. We use the Meta Pixel (provided by Meta Platforms), which sets cookies such as _fbp and can send Meta information about your visit and actions on our site (for example viewing a product, adding to basket or buying) so we can measure our ads and show you relevant ads on Facebook and Instagram.

The exact cookies can change as Shopify and our other providers update their services. The cookie list in your browser settings is the most accurate record of what is stored on your device.

3. Third parties

Some cookies are set by third parties that provide services on our store, including Shopify, payment providers (such as PayPal, Klarna, Apple Pay, Google Pay and Shop Pay), Google (Google Analytics), Meta Platforms (Meta Pixel), our email marketing provider, and social media platforms when you interact with their links or content. Google and Meta may process data in countries outside the UK and EU, such as the United States. These providers have their own cookie and privacy policies, which we do not control.

4. Your choices

•        Cookie banner: when you first visit, you can accept, decline or manage non-essential cookies. We only set analytics and marketing cookies if you agree, where the law requires consent.

•        Changing your mind: you can change or withdraw your consent at any time using the privacy or cookie settings link on our site, or by clearing your cookies in your browser.

•        Browser settings: most browsers let you block or delete cookies. Blocking strictly necessary cookies may stop parts of the store, such as the basket and checkout, from working.

•        Advertising choices: you can manage personalised ads in the settings of the social media and advertising platforms you use.

5. How long cookies last

Session cookies are deleted when you close your browser. Persistent cookies stay on your device for a set period or until you delete them. How long depends on the cookie and who provides it.

6. Changes to this policy

We may update this Cookie Policy from time to time. The latest version is always on this page, with the “Last updated” date at the top.

7. Contact us

Questions about cookies? Email support@essenceofsulphur.com or write to Essence of Sulphur, Ground Floor, Radley House, Richardshaw Road, Leeds, LS28 6LE.